Delivery & Shipping Info

STANDARD DELIVERY

We offer a range of shipping options including a FREE service and Guaranteed Next Day delivery. Saturday delivery is available by arrangement. 

FREE standard mainland UK delivery on non-pyro orders over £100

£4.95 for non-pyro orders under £100

Orders are sent with a courier who will deliver between 9am and 6pm. When selecting standard delivery please allow 3-5 working days for delivery. Unfortunately we are unable to offer free delivery on orders going to the Highlands and Islands or Northern Ireland because of the high delivery costs we are charged.

Please note that paintballs are fragile and occasionally damage can occur in transit. We advise that you check all packages on receipt and notify the delivery driver of any damage. Failure to inspect on arrival and note damage on the delivery documents will prevent us from being able to do anything to assist.

If you would like your order faster but don’t want to pay for next day delivery then we also offer priority shipping (2-3 working days) at £4.95.

NEXT DAY DELIVERY

£8.95 for guaranteed next working day delivery for orders placed before 3:30pm

£11.95 for guaranteed next morning delivery for orders placed before 3:30pm

£19.95 for guaranteed Saturday delivery for orders placed before 3:30pm Friday

Please note next working day delivery does not include Saturdays. For Saturday delivery choose guaranteed Saturday delivery (£19.95) at checkout. This option will only be available to you after 3:30pm Thursday. All next working day orders placed on a Friday will be delivered on the following Monday. Next day delivery to the Highlands and Islands will take 2-3 days.

Please call us on 01325 24 24 19 if you require special arrangements e.g. next day delivery before 10am (we can sometimes arrange it).

Next working day delivery timescales (same timescales apply to next morning delivery):

PYROTECHNIC DELIVERY

Due to new changes in legislation and HSE requirements we are no longer able to send grenades / pyrotechnics through our usual shipping channels. It is NOT permitted to send pyrotechnics via 'standard' couriers or Royal Mail and, because of this, we have moved all pyrotechnic shipping to specialist couriers through the Dangerous Goods network.

This is slightly more expensive than regular shipping at £14.95 however it is the only LEGAL way to ship these products throughout the UK. The delivery charge is a flat fee regardless of how many additional items yous add, and it will usually arrive within 3 - 5 working days.

Please note: International delivery is not available for pyrotechnics

DELIVERY SCHEDULE

We will always try to send your order within 24 hours but this isn’t always possible and we ask you to please allow 5 working days from placing your order before getting in touch if you have selected a free service. International orders are generally delivered in 7 to 10 working days although this cannot be guaranteed. If stock is not available we will contact you to let you know a delivery date.

DELIVERY DELAYS

We will do everything we can to ensure your order is shipped on time and on the best possible service. From time to time we are let down by couriers, bad weather and unforeseeable delays. Your order will still have been sent on the fastest service possible and at the relevant cost and so we are unable to refund delivery charges on these occasions.  

For all orders, a tracking number will be sent to your email once your order has shipped. If you receive your tracking number but have not received your order within 7-10 days, please contact us, and we will promptly assist in locating your shipment.

CHRISTMAS/BLACK FRIDAY DELIVERY

CHRISTMAS RETURNS

If you're ordering goods for Christmas, you have an extended length of time to return any goods that don't fit.

Anything purchased as a Christmas present in December will have an extended returns period of 28 days after 25th December, so you'd have until 23rd January to return any goods for refund or exchange.

The only condition is that goods must be unused / unworn and returned in original packaging.